Shipping Policy

Last Updated: September 2026

At Vera, we carefully prepare every order to ensure your products arrive safely and beautifully. We work with trusted shipping partners to deliver your favorite fashion, beauty, jewelry, and lifestyle essentials directly to your doorstep.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Once your order has been shipped, you will receive a confirmation email with tracking details (when available).

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Shipping Time

Our estimated delivery time is:

📦 Standard Shipping: 8–13 Business Days

Please note that delivery times may vary slightly depending on your location, customs processing, holidays, and unexpected shipping delays.

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Shipping Cost

Shipping costs are calculated at checkout based on:

• Delivery location
• Order size
• Shipping method selected

From time to time, Vera may offer free shipping promotions.

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Order Tracking

Once your order is shipped, you will receive a tracking number via email.

You can use this tracking information to follow your package journey until it arrives.

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Customs & Import Duties

Customers are responsible for any customs fees, taxes, or import duties that may apply in their country. These charges vary depending on local regulations and are not controlled by Vera.

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Delayed Orders

While we work hard to deliver your order within the estimated timeframe, delays may occur due to:

• Weather conditions
• Customs clearance
• Carrier delays
• Public holidays

If your order has not arrived after the expected delivery period, please contact our support team and we will assist you.

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Incorrect Address

Please ensure your shipping address is correct before completing your order.

If an incorrect address is provided, contact us immediately. We cannot guarantee changes after the order has been processed.